From the first line of code to the cable in your wall, FoxDoo handles software, cloud, networks, and day-to-day tech for small businesses across North America — patiently, reliably, and in your language. 从一行代码到墙里的网线,FoxDoo 为北美中小企业打理软件开发、云服务、网络与日常技术支持 —— 耐心可靠,中英文都能聊。
We pick up where your in-house team leaves off — from custom software and AI features to cloud infrastructure down to the Wi-Fi access points in your office. Pick a service or hand us the whole stack — AI built in where it actually earns its keep. 无论你有没有自己的 IT 团队,我们都能补位 —— 从定制软件、AI 落地 到云基础设施,再到办公室里的 Wi-Fi 设备,逐项可选,也可整套外包。每一项服务都可以加 AI,值不值得加我们直说。
Web apps, internal tools, and integrations built by a small senior team. We work in two-week sprints, ship to staging weekly, and you talk to the people writing the code. Web 应用、内部工具与系统集成,由一支小而精的资深团队完成。两周一个迭代、每周交付测试环境,沟通对象就是写代码的人。
Migrate, modernize, and right-size on AWS, Azure, or GCP. CI/CD, monitoring, cost reviews — set up properly the first time. 在 AWS、Azure、GCP 上完成迁移、现代化与成本优化。CI/CD、监控、用量审计,一次配齐。
Marketing sites, booking systems, and Shopify / WooCommerce stores that load fast, look good, and convert. 营销站、预约系统、Shopify / WooCommerce 商城 —— 加载快、视觉好、转化高。
Patches, backups, account lifecycles, vendor coordination — all the unglamorous work that keeps a business running. 补丁更新、备份、账号生命周期、供应商协调 —— 那些不起眼但保业务运转的事,我们全包。
Office networks designed and installed end-to-end — switches, access points, firewalls, VPN. Survey-led, not guess-led. 办公网络全流程交付 —— 交换机、AP、防火墙、VPN。先勘测后施工,不靠猜。
Friendly helpdesk in English and Mandarin — for staff, founders, and that one important client who hates calling tech support. 中英文技术支持热线,服务员工、创始人,以及那位讨厌打技术支持电话的重要客户。
Procurement, imaging, MDM, repairs, secure decommissioning. Laptops, phones, printers, conference rooms — all of it. 采购、镜像、MDM、维修、安全报废。笔记本、手机、打印机、会议室设备,一站式打理。
A senior technical advisor who joins your meetings, reviews vendors, and helps you say yes to the right work and no to the rest. 资深技术顾问参与你的例会、审阅供应商方案,帮你对值得做的事说"yes",对其他说"no"。
No call-center hand-offs. No junior engineers learning on your dime. You get the same two or three faces from kickoff to launch — and after. 不会被层层转接,不让初级工程师拿你的项目练手。从立项到上线乃至之后,对接的就是同样的两三张脸。
Partner-level judgment from kickoff. We don't put juniors on your invoice and call it “learning hours.”从立项第一天起就是合伙人级别的判断。不让初级工程师拿你的项目练手,然后写在账单里。
No call-center routing, no “your account manager left.” You meet your team on the kickoff call and stay with them.没有客服分流,没有"你的对接人离职了"。第一次开会的人,就是上线那天还在的那批人。
Slack in Mandarin, docs in English, code review in either — cross-border builds without the translation tax.Slack 用中文,文档写英文,Code Review 哪种顺手用哪种。跨境项目不在翻译里走样,不在时差里掉队。
Every request gets a human inside 4 business hours with a next step. No “we'll get back to you” auto-responders.4 个工作小时内有真人回复,并给出下一步。不发"我们会再联系你"那种自动回复。
Plain-language proposal with one number. Scope changes get re-quoted in writing — never buried in line items.一份提案、一个数字。需求变更会重新书面报价,绝不藏在月底的"杂项"里。
First month of bug-fixes is on us. Optional monthly retainer after — by the hour or by the slot, no 12-month lock-up.上线后首月 bug 我们扛。之后可选小额月费,按小时或按位置都行,不签 12 个月最低合约。
| Big agency大厂 / 4A | Lone freelancer单兵 Freelancer | FoxDoo | |
|---|---|---|---|
| Who builds it谁在做 | Layered subcontracts层层转包 | One person, all hats一个人扛全部 | Senior 2–3 person pod2–3 人资深小队 |
| Pricing报价方式 | High & vague高且模糊 | Cheap, unstable便宜但不稳 | Fixed & itemized固定 + 透明 |
| Cadence沟通节奏 | PM → BA → Dev | Whenever看心情 | Weekly demo, direct line每周演示 · 直连 |
| Urgent ticket紧急响应 | Tier-1 queue一级工单系统 | Hope they're awake看他在不在线 | ≤ 4h SLA |
| After launch上线之后 | New SOW required另签合同 | May go silent容易失联 | First month free, then retainer首月免费,之后月费 |
If we win on price now, you lose on change-orders later. We'd rather quote honestly and lose the deal.如果靠便宜接单,你在中后期会被改单条款收回去。我们宁可报实价丢单。
No “digital transformation” theater. If a $40 spreadsheet solves your problem, we'll say so.没有"数字化转型"剧场。一张 Excel 能解决的事,我们会直接告诉你别上系统。
Training-wheel hours show up on someone's invoice — never yours.练手的成本不该写进客户账单。我们内部消化。
Month-to-month retainers. If we stop being useful, you stop paying. That's the whole contract.月度续约,我们不再有用了你就停。整份合同就这一句。
Every proposal includes who, what, how long, how much, and what we will not touch.每份提案都写清楚:谁来做、做什么、多久、多少钱,以及哪些我们不动。
Every line of your code is written by someone we've worked with for years. No mystery vendors in the chain.你的每一行代码,都是出自我们合作多年的同事之手。链路里不会突然冒出陌生承包商。
Whether it's a one-week fix or a six-month rebuild, the rhythm is the same: listen, scope, ship, support. 无论是一周的小修补,还是半年的重构,节奏相同:倾听、定范围、交付、持续支持。
Free 30-min call. We learn your business, your team, the thing that's actually broken — and the thing you wish worked better.免费 30 分钟通话。了解你的业务、团队,以及真正坏掉的部分,和你希望更顺手的部分。
A short written proposal: what we'd do, what it costs, who'd do it, and what we'd leave alone. Plain language, fixed numbers.一份简短书面提案:做什么、多少钱、谁来做、哪些不动。说人话,报实价。
Two-week sprints with weekly demos. You see the work growing — not a black box that opens at the end.两周一个迭代,每周演示。看着进度一点点长出来,不是最后才打开的黑盒。
After launch we stay on, on a small monthly retainer or by the hour. The first month of bugfixes is on us.上线后继续陪伴,小额月费或按小时计费均可。首月 bug 修复由我们承担。
A mix of small businesses, mid-market operators, and a few names you might recognize. Most asked us not to put their logo on a website — these did. 客户既有中小企业、中型运营商,也有几个你可能认识的名字。大多数客户要求低调,这些是允许我们展示的。
Operators who run quietly and ship the work — which is exactly the point. They want their tech invisible. So do we. 他们都在安静运行、默默把事做好 —— 这正是重点。希望技术藏在背后,我们也是。
FoxDoo replaced an MSP we'd used for six years and a developer we'd worked with for three. They cost less than either, and the office finally feels calm. FoxDoo 同时取代了我们用了六年的 IT 外包和三年的开发供应商。报价比他们低,办公室也终于安静了下来。
Right-sized a 14-instance AWS footprint, moved cold workloads off, and rewrote two batch jobs that had been quietly burning $3k/month. 将原本 14 台实例的 AWS 架构进行合理收缩,把冷数据下沉,重写两个每月吞掉 3k 美元的批处理任务。