Apple · Lenovo · Dell · HP. AV gear, NAS, mobile. We charge for the hands-on hours, never the metal. Imaged, labelled, MDM-enrolled, on your team's desk in 1–3 weeks. Apple · Lenovo · Dell · HP。会议室设备、NAS、手机。只收装配工时,不在硬件上加价。装机、贴标、MDM 接入,1–3 周送到桌上。
Tell us the role and the budget shape. We'll tell you the spec, the alternates, and the actual receipt before you say go.告诉我们岗位和预算形状。开工前你会拿到推荐配置、两个备选、还有原始发票。
MacBook Air / Pro, ThinkPad, XPS, Surface Pro. Spec'd to the role — devs, designers, ops, finance — not to a salesperson's quota.MacBook Air / Pro、ThinkPad、XPS、Surface Pro。按岗位选(开发 / 设计 / 运营 / 财务),不是按销售 KPI。
iPhone, iPad, Android — work-profile from day one, MDM enrolled, recovery contacts in place. Comes ready to log in, not ready to fight.iPhone、iPad、Android —— 第一天工作配置、MDM 注册、恢复联系人就位。开机即可登录,不用搏斗。
Synology NAS for shared files, Mac mini / NUC for in-office services, low-power servers for those one or two on-prem things you can't move.Synology NAS 做共享盘、Mac mini / NUC 跑办公室服务、低功耗服务器扛那一两件搬不走的本地东西。
Logitech Rally / Meetup, Poly Studio, Jabra PanaCast, Crestron flush-mount. Designed for the room, not for the brochure photo.Logitech Rally / Meetup、Poly Studio、Jabra PanaCast、Crestron 嵌入式。按房间设计,不照宣传册抄。
Monitors, docks, keyboards, mice, headsets, cables. The boring stuff that nobody itemizes — we keep a spare pool so it's there same-week.显示器、扩展坞、键鼠、耳机、线材。没人愿意逐项列的东西 —— 我们备有备用池,本周就到。
Wipe the disk (NIST 800-88 verifiable), strip the asset tag, recycle responsibly, and document so the auditor doesn't ask twice.硬盘擦除(可验证的 NIST 800-88)、撕资产标、合规回收、留档,审计师不会再问第二次。
From spec to retire — every device has a paper trail. So when audit / insurance / "hey what happened to that laptop" rolls around, you have an answer in 30 seconds.从选型到报废,每台设备都有纸面记录。审计 / 保险 / "那台笔记本去哪了"找过来,30 秒就能给答案。
Tell us the role: the heaviest software they run, the desk vs travel split, screen-size preference, OS standard, budget shape. We come back with a recommended SKU + 2 alternates (one cheaper, one beefier) within 48 hours.告诉我们岗位:常用最重的软件、坐班 / 出差比例、屏幕偏好、OS 标准、预算形状。48 小时内回推荐 SKU + 两个备选(一便宜一加强)。
Apple Business Manager / Lenovo / Dell partner pricing — we order under your account where possible, or under ours and pass through. The actual receipt arrives in your inbox before we image anything.Apple Business Manager / Lenovo / Dell 合作价 —— 能用你账号尽量用你账号,否则用我们的然后转交。装机前,原始发票就到你邮箱了。
Bench setup at our office: enroll in MDM (Intune / Jamf / Kandji), install your standard apps, set FileVault / BitLocker, configure Wi-Fi, set up the named user. Average ~2 hours per device.在我们工位上:进 MDM(Intune / Jamf / Kandji)、装你的标准软件、开 FileVault / BitLocker、配 Wi-Fi、设定命名用户。平均每台 2 小时。
For Lower Mainland clients, a senior engineer hand-delivers and walks the user through first-login. Outside the area: tracked courier with a 30-min onboarding video call.大温客户,资深工程师上门交付并陪用户首次登录。外地:挂号快递 + 30 分钟视频陪登。
Every device added to your asset register: serial, MAC, owner, purchase date, warranty end, replacement-due date. Photos of the box, the screen, and the receipt — kept in your shared drive.每台进资产清册:序列号、MAC、归属、购入日期、保修截止、计划替换日。盒子、屏幕、发票都拍照存档,放你共享盘。
When the laptop's done — or the employee leaves — we wipe (NIST 800-88, certificate generated), strip the asset tag, donate or recycle through certified e-waste. Audit log: serial → action → date → operator.笔记本到期或员工离职时:擦除(NIST 800-88,生成证书)、撕资产标、走认证电子垃圾回收或捐赠。留审计日志:序列号 → 操作 → 日期 → 经手人。
If you've already standardized, we work in your brand. If we're picking — these are the lines we trust to be supportable in year four.已经标准化,我们用你的。让我们选 —— 这些产品线我们信得过,用到第四年还能维护。
If yours isn't here, write to [email protected]. A real engineer answers within 4 business hours.没列到的问题,发给 [email protected]。真人工程师 4 小时内回。
Yes — actual distributor receipts, forwarded. We make our money on the imaging / setup labour, which is itemized separately. If you want to see how the math works on a sample order, ask and we'll send a sanitized one.真的 —— 原始分销商发票转交。我们靠装配 / 配置工时赚钱,工时单独列项。想看看具体某单的算法,跟我们要,发一份脱敏的样例给你。
Only if you ask. Default is new with full warranty. Refurbished saves ~25–35%, but we'll spell out the warranty trade-off in the spec doc so you can decide eyes-open.问了才做。默认全新含完整保修。二手大约省 25–35%,但保修缩水,我们会在选型文档里写清楚,让你睁眼决定。
In-stock SKUs: 1–2 weeks delivered + imaged. Custom (BTO Lenovo, custom Mac config): 3–6 weeks. We tell you the dates after the spec phase, and we keep a small spare pool for "tomorrow" emergencies.现货 SKU:1–2 周送达且装好。定制(Lenovo BTO、Mac 定制):3–6 周。选型阶段后我们告诉你具体日期。还备有小型备用池应对"明天就要"的急情。
Yes — North America-wide. We can image in Vancouver and ship to Toronto, Calgary, Seattle, Portland. International (EU / APAC) is case-by-case; we partner with local distributors.可以 —— 北美范围内。在 Vancouver 装好后送到多伦多、卡尔加里、西雅图、波特兰。国际(欧 / 亚)按需对接当地分销商。
Manufacturer warranty (1–3 years depending on SKU + AppleCare / ProSupport) plus our 90-day fit-for-purpose warranty. If we picked the wrong machine, we replace, no argument.厂商保修(根据 SKU + AppleCare / ProSupport,1–3 年)+ 我们 90 天选型适配保修。如果是我们选错机型,免费换,不争论。
~2 hours bench time per device for a full image (MDM, apps, encryption, named user). Batches of 10+ amortize closer to 1.2 hours per device. We always image at our office, not at yours, so you never see boxes piled up.单台完整装机(MDM、应用、加密、命名用户)约 2 小时。10 台以上批量摊到约 1.2 小时 / 台。装机一律在我们这里完成,不在你办公室堆纸箱。